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Brad Blankenship's Bio:
My name is Brad Blankenship. I am married and have 3 kids. I have a passion for golf and play every chance I get. My family and I also enjoy getting some beach time in on our days off. I always strive to exceed my customers expectations and leave them with a pleasant experience.
Bluffton, SC
Bluffton, SC
Brad Blankenship was the technician that came to my rescue today. He was extremely knowledgeable and took the time to explain exactly what was wrong. All that he said was what I had been experiencing. Brad further explained what my options were and why. About an hour later, I had a garage door that was all fixed. He then took time to explain how things worked if I lost power, how to raise and lower the door manually if need be and what regular maintenance to do to keep the door working properly. Thank you Brad!!
- Maureen Champoux
Product:
Hardeeville, SC
Brad was great! Fast, efficient, friendly. He explained everything so I understood what he was going to do. Thanks, Brad
- Jeffrey mohlman
The best! Brad came and checked what was wrong and got it done, no problem. Nice manners too. Thank you. I'm so glad I got Precision Garage Door to install the motor.
- Aimee Alcantara
Hilton Head, SC
I chose Precision for my garage repair because they originally installed the brand new doors just 4 years ago. My service was on Friday, 5/17/24 and I waited to write this review until I was able to get feedback on my pending billing questions. I still have not received all the feedback after multiple calls, so I am just going to reply to survey as a disappointed customer. Precision installed my garage doors new in Oct 2020 on my new home. My large two car door recently failed and came off tracks, thus my service need on 5/17. The tech that came to repair indicated the door failed because of a broken drum that allowed cable to come loose and door to jump off track. He also commented that the door tracks were not originally aligned properly, and he made additional adjustments to track. He was courteous and replaced 2 drums, 2 cables, a new hinge and made track adjustments. He was not aware that his team installed the doors just 4years ago until after I paid my bill on his tablet and we were wrapping up. The hung door service and replacement parts were quite expensive. He apologized as he did not know his team had installed the original door and was going to check with his supervisor after the weekend to see if I would be eligible for some discounts based on them installing the doors originally. Nobody ever called me back and I was never emailed a copy of receipt as promised. I called to follow up and someone else said he would pass along my feedback and have someone contact me, again nobody called me back. I called back again and talked with another new person who finally told me that sorry it is just out of warranty period, even though failed drum could have been as result of poor original alignment. This same person did finally send me a copy of my bill. I reviewed my bill later after it was sent and noticed a line-item charge that I did not recognize and came with some cryptic coded description. I called back, talked to yet someone else, asked for clarity of the line-item charge, he claimed he had never seen that before but would pass along to billing dept and they would follow up and call me back. Guess what, still no call back and I am waiting for feedback. While on hold for several of my calls they describe how their service teams are fully vetted and as a customer you would get sent a photo of your service tech before the appointment to make sure it was the right person that shows up. I never got any pre visit notice or photo sent to me, another broken promise. I can tell you, I never felt any consideration for the customer by this company and their lack of follow up is unprofessional and shows how much they care about the customer. Will they make it right for me as a customer? I doubt it!
- Ken Inda
Hilton Head, SC
The technicians were on time and diagnosed my remote controller issue. Also they replaced defective door closing sensors. All the parts were available on the truck. Price was fair.. would recommend and use them again when needed in the future.!
- Jay Lucas
I initially picked Precision Door due to seeing their service truck in the general vicinity but after reviewing their website and being able to book an online appointment within 24 hours of signing up and receiving an acknowledgement of the next day appointment, I was optimistic that this work would be completed by the next day. I received a phone call the the technician that they could be available 2 hours before my appointment, they showed up early, reviewed the work task that needed to be done, I made the agreement with him and approximately 1 hour later he was completed with the job. I was totally impressed with the quality of work and the parts they replaced. Hands down… I would use them again.
- Brenda Robertson
Product:
Bluffton, SC
The cable on one of our garage doors broke yesterday and Precision came on time for the repair today. After looking at all 3 of our garage doors, Brad provided multiple options for repair. The options were very fair and reasonably priced. We opted for the replacement of cables, hinges and springs on 2 doors. The doors now function as they did when new 5 years ago. It was a pleasure dealing with the Precision team.
- Dr Walker
Bluffton, SC
Outstanding service, willing to help temporarily until the proper ordered steel rod arrives. Very professional and courteous Same day service that I called. Glad to be a positive customer
- Robert Kefgen
Beaufort, SC
I am very happy with work done today. Door raises with ease and is very, very quiet. New motor, springs, sensors, roller, remotes and inside opener.
- Kay Jank
Product:
Your guys did a great job. Complete over haul.
- David Woodward
Product:
I have dealt with Precision for many years and each time you have sent me Brad who I have struck up a good relationship with him. He has always told me what I needed to do to keep my garage door in good working condition.
- Warren Graves
Hilton Head, SC
Precision Door Service arrived when they said they would They called ahead 20 minutes before arrival and diagnosed my problem within a few minutes and fixed it on the spot. Additionally they explained what the problem was as well as the fix. They were friendly too. I highly recommend them for anything to do with garage doirs.
- Robert Fortier
Precision Garage Door did an exceptional job of installing a new garage door opener after mine was damaged by lightning. The response was prompt (next day) and Brad and partner were thorough, professional and excellent in their work! Would recommend this company any time!
- Greg Hollis
Bluffton, SC
So it’s 2:30pn on a Saturday and the garage door decides to pop its springs. Faced with having to wait until Monday to get the door repaired we called Precision Door. Brandon arrived within the hour and after thoroughly taking us thru our doors problems he fixed it. We couldn’t be more pleased. If you have a garage door issue, don’t hesitate call Precision Door.
- Pat Fratoddi
Bluffton, SC
Needed service for my garage doors and was able to get an appointment that worked for me, the next day, on Easter weekend. The mechanics were super friendly, knowledgeable and efficient.
- Barry Busch
We had our 2 garage doors replaced by Precision Door around 5 years ago and they were on-time and did a great job. Those technicians were quite efficient and made quick work of replacing the doors and cleaned up great when they were done. Today’s technician was equally on-time and knowledgeable and very friendly. It’s a pleasure to work with Precision Door.
- John Sykes
Product:
The service was done very timely. Brad did an excellent job of explaining my options and the costs for either repairing or replacing the door. Ultimately I decided to purchase a new door versus repairing the door.
- Julian Buck
Product:
They two men arrived right on time. They analyzed the problem and fixed it. They also checked everything and tightened a couple of items. On top of that they were pleasant and likable. What else could anyone ask?
- Mark Hyner
Bluffton, SC
Precision Door installed our doors and they are beautiful. We damaged a door backing a vehicle out if the garage. The technicians were fabulous They checked to see how the door retracted, checked the tracks, and wheels. They were extremely thorough.
- Elisabeth Epply
Brad did a great job!
- Steve Tibey
Product:
Brad knows his stuff. Always does a fine job . I know when he’s finished the job is done right
- Mike Sutton
Great stuff!!
- Michael Williams
Hilton Head, SC
Brad was very helpful, explained my options, and suggested some things I keep an eye on that may need repair down the road. He arrived on time and called when he was on his way. Very pleased!
- Elaine Biller
Bluffton, SC
Brad was amazing! He was at our home within a short time after calling and fixed our door quickly and expertly! I can’t recommend them highly enough! Great job!
- Michele Lancos
Bluffton, SC
Your employee, Brad was very professional, personable, and honest. He did not oversell, but rather helped me understand what needed to be fixed immediately and what may need to be addressed in the future...a pleasure to work with! I highly recommend your company for any garage door issues requiring repair or installation!
- Frank Millar
Product:
Bluffton, SC
We had a great experience today with Precision Garage Door and our Service Rep, Brad. The day after Christmas I didn't expect anyone to respond to my email inquiry but within a few minutes I had an appointment scheduled for later in the day. Brad called to say he was on his way and then explained in detail what he could do and how much it would cost. One hour later our garage door was opening and closing without any issues and we feel very confident and comfortable knowing it has been fixed.
- Mary Falwell
Product:
He did a great job.
- Scott Hunter
Hilton Head, SC
Service and expertise exceeded advertisement. The service representative was outstanding!
- Charles Matthews
Always prompt, friendly, reliable service.
- Jim Reese
Product:
(912) 257-4733
(912) 257-4733(912) 623-4319
(912) 623-4319(912) 342-4388
(912) 342-4388(912) 289-0899
(912) 289-0899(843) 489-8811
(843) 489-8811(843) 940-7088
(843) 940-7088Office: (843) 868-6688
10 Oak Park Dr
Building B3
Hilton Head, SC 29926
Highly recommend Precision Garage Door. Very professional, courteous and efficient. Arrived sooner than expected, evaluated and fixed. Garage door works smoothly! Brad was great!
- Aaron G