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Brad Blankenship's Bio:
My name is Brad Blankenship. I am married and have 3 kids. I have a passion for golf and play every chance I get. My family and I also enjoy getting some beach time in on our days off. I always strive to exceed my customers expectations and leave them with a pleasant experience.
Bluffton, SC
Bluffton, SC
Brad did an outstanding of replacing our garage door opener. His knowledge and personality were well received by me the owner.
- Don Lanning
Product:
Bluffton, SC
The technicians did a great job!! First inspected the door - all the moving parts, then went through exactly what needed to be done. The two men worked about two hours and installed bed springs and rigging. Even helped be program another remote. Thank you very much - great to see skilled resources!!!
- Greg VanZandt
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Awesome Service! Brad and Taylor were very professional and provided a great education on how the door works and what to look for if problems occur.
- Andy Murphy
Bluffton, SC
This company definitely stands behind its product... always comes right away and handles even the minor issues quickly and efficiently, all the techs i have met are polite and do as much as they can to solve the issue I have recommended them numerous times which is rare these days!
- Vincent Ferla
Product:
Ellabell, GA
When our garage door broke, Precision Door sent someone right away. He evaluated the problem and let us know we could do a repair, that we didn’t need a whole new door. When the part came in (a panel on the door), we were advised it was scratched. Although the company ordered a new panel, Brad installed and repaired so we could have a door we could use. The new part (panel) came in sooner than expected and was installed right away. Service beyond expectations! We are so happy with the communication from the office as well as from Brad.
- Karen Bunnell
Product:
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Had then before
- Marsha Felder
Product:
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Brad is an excellent technician. Friendly, personable, and highly capable. Highly recommended.
- Dennis Burgette
Bluffton, SC
I couldn’t have asked for a nicer and friendly technician very personable. He had the job done much quicker than I thought it would be done and a very happy overall thanks for getting out to me so quickly.
- Tim Guyer
Product:
Ellabell, GA
Awesome service!!!
- Christopher C
Bluffton, SC
Brad was fantastic!! He explained the spring system that I had and why Wayne Dalton did away with it. We were fortunate to get nearly three times the normal life of the old spring design. He explained everything. He came back the following day to replace the outside rubber trim and it looks great. Thank you for such great service.
- Sal Cafiero
Product:
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Precision Door technician Brad was extremely knowledgeable and friendly. Fixed my opener quickly and clearly explained the problem.
- Charles Francavilla
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Brad is always on time, through, and does an excellent job. Thank you for the great service you provide for my home.
- Susan Donnelly
Product:
Bluffton, SC
The process from arranging a service call to getting the work done was professional and accommodating
- David Bicho
Product:
Pooler, GA
First of all my name is George McRae. You did a great job,and you solved my problem.Thanks.
- George McRae
Hilton Head, SC
Technician, Dan, came within the window of time we were told he would arrive. Polite, knowledgeable, fixed the problem and checked to see if there was anything else to fix while he was here. He spotted that our garage door was opening too far (something about a screw hitting something...) and fixed it. Checked to ensure that all of the openers worked. Didn't waste time.
- Ann Glenn
Okatie, SC
WOW service! They were fast, friendly and professional!
- Patrick McGuckin
Product:
Hilton Head, SC
Made a website appointment over the weekend when garage door was stuck open. Brad came on time and completed the work.
- David Hay
Bluffton, SC
Needed fast service since garage door 400 lbs would not open . Brad was great and retro fitted existing springs and pulleys . Thr builder garage device had spring inside unit that broke with no way to replace. Great job on short notice
- Joe Puhak
Product:
Bluffton, SC
Highly recommend Precision Garage Door. Very professional, courteous and efficient. Arrived sooner than expected, evaluated and fixed. Garage door works smoothly! Brad was great!
- Aaron G
Bluffton, SC
Brad Blankenship was the technician that came to my rescue today. He was extremely knowledgeable and took the time to explain exactly what was wrong. All that he said was what I had been experiencing. Brad further explained what my options were and why. About an hour later, I had a garage door that was all fixed. He then took time to explain how things worked if I lost power, how to raise and lower the door manually if need be and what regular maintenance to do to keep the door working properly. Thank you Brad!!
- Maureen Champoux
Product:
Hardeeville, SC
Brad was great! Fast, efficient, friendly. He explained everything so I understood what he was going to do. Thanks, Brad
- Jeffrey mohlman
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The best! Brad came and checked what was wrong and got it done, no problem. Nice manners too. Thank you. I'm so glad I got Precision Garage Door to install the motor.
- Aimee Alcantara
Hilton Head, SC
I chose Precision for my garage repair because they originally installed the brand new doors just 4 years ago. My service was on Friday, 5/17/24 and I waited to write this review until I was able to get feedback on my pending billing questions. I still have not received all the feedback after multiple calls, so I am just going to reply to survey as a disappointed customer. Precision installed my garage doors new in Oct 2020 on my new home. My large two car door recently failed and came off tracks, thus my service need on 5/17. The tech that came to repair indicated the door failed because of a broken drum that allowed cable to come loose and door to jump off track. He also commented that the door tracks were not originally aligned properly, and he made additional adjustments to track. He was courteous and replaced 2 drums, 2 cables, a new hinge and made track adjustments. He was not aware that his team installed the doors just 4years ago until after I paid my bill on his tablet and we were wrapping up. The hung door service and replacement parts were quite expensive. He apologized as he did not know his team had installed the original door and was going to check with his supervisor after the weekend to see if I would be eligible for some discounts based on them installing the doors originally. Nobody ever called me back and I was never emailed a copy of receipt as promised. I called to follow up and someone else said he would pass along my feedback and have someone contact me, again nobody called me back. I called back again and talked with another new person who finally told me that sorry it is just out of warranty period, even though failed drum could have been as result of poor original alignment. This same person did finally send me a copy of my bill. I reviewed my bill later after it was sent and noticed a line-item charge that I did not recognize and came with some cryptic coded description. I called back, talked to yet someone else, asked for clarity of the line-item charge, he claimed he had never seen that before but would pass along to billing dept and they would follow up and call me back. Guess what, still no call back and I am waiting for feedback. While on hold for several of my calls they describe how their service teams are fully vetted and as a customer you would get sent a photo of your service tech before the appointment to make sure it was the right person that shows up. I never got any pre visit notice or photo sent to me, another broken promise. I can tell you, I never felt any consideration for the customer by this company and their lack of follow up is unprofessional and shows how much they care about the customer. Will they make it right for me as a customer? I doubt it!
- Ken Inda
Hilton Head, SC
The technicians were on time and diagnosed my remote controller issue. Also they replaced defective door closing sensors. All the parts were available on the truck. Price was fair.. would recommend and use them again when needed in the future.!
- Jay Lucas
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I initially picked Precision Door due to seeing their service truck in the general vicinity but after reviewing their website and being able to book an online appointment within 24 hours of signing up and receiving an acknowledgement of the next day appointment, I was optimistic that this work would be completed by the next day. I received a phone call the the technician that they could be available 2 hours before my appointment, they showed up early, reviewed the work task that needed to be done, I made the agreement with him and approximately 1 hour later he was completed with the job. I was totally impressed with the quality of work and the parts they replaced. Hands down… I would use them again.
- Brenda Robertson
Product:
Bluffton, SC
The cable on one of our garage doors broke yesterday and Precision came on time for the repair today. After looking at all 3 of our garage doors, Brad provided multiple options for repair. The options were very fair and reasonably priced. We opted for the replacement of cables, hinges and springs on 2 doors. The doors now function as they did when new 5 years ago. It was a pleasure dealing with the Precision team.
- Dr Walker
Bluffton, SC
Outstanding service, willing to help temporarily until the proper ordered steel rod arrives. Very professional and courteous Same day service that I called. Glad to be a positive customer
- Robert Kefgen
Beaufort, SC
I am very happy with work done today. Door raises with ease and is very, very quiet. New motor, springs, sensors, roller, remotes and inside opener.
- Kay Jank
Product:
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Your guys did a great job. Complete over haul.
- David Woodward
Product:
(912) 257-4733
(912) 257-4733(912) 623-4319
(912) 623-4319(912) 342-4388
(912) 342-4388(912) 289-0899
(912) 289-0899(843) 489-8811
(843) 489-8811(843) 940-7088
(843) 940-7088Office: (843) 868-6688
10 Oak Park Dr
Building B3
Hilton Head, SC 29926
Very quick response to send mechanic. Mechanic was on time, courteous, and knowledgeable - problem was fixed very quickly.
- Martin Bott