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Read what people are saying
about Precision Garage Door in:

Hilton Head, SC

Precision Garage Door of Savannah
has received 205 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I chose Precision for my garage repair because they originally installed the brand new doors just 4 years ago. My service was on Friday, 5/17/24 and I waited to write this review until I was able to get feedback on my pending billing questions. I still have not received all the feedback after multiple calls, so I am just going to reply to survey as a disappointed customer. Precision installed my garage doors new in Oct 2020 on my new home. My large two car door recently failed and came off tracks, thus my service need on 5/17. The tech that came to repair indicated the door failed because of a broken drum that allowed cable to come loose and door to jump off track. He also commented that the door tracks were not originally aligned properly, and he made additional adjustments to track. He was courteous and replaced 2 drums, 2 cables, a new hinge and made track adjustments. He was not aware that his team installed the doors just 4years ago until after I paid my bill on his tablet and we were wrapping up. The hung door service and replacement parts were quite expensive. He apologized as he did not know his team had installed the original door and was going to check with his supervisor after the weekend to see if I would be eligible for some discounts based on them installing the doors originally. Nobody ever called me back and I was never emailed a copy of receipt as promised. I called to follow up and someone else said he would pass along my feedback and have someone contact me, again nobody called me back. I called back again and talked with another new person who finally told me that sorry it is just out of warranty period, even though failed drum could have been as result of poor original alignment. This same person did finally send me a copy of my bill. I reviewed my bill later after it was sent and noticed a line-item charge that I did not recognize and came with some cryptic coded description. I called back, talked to yet someone else, asked for clarity of the line-item charge, he claimed he had never seen that before but would pass along to billing dept and they would follow up and call me back. Guess what, still no call back and I am waiting for feedback. While on hold for several of my calls they describe how their service teams are fully vetted and as a customer you would get sent a photo of your service tech before the appointment to make sure it was the right person that shows up. I never got any pre visit notice or photo sent to me, another broken promise. I can tell you, I never felt any consideration for the customer by this company and their lack of follow up is unprofessional and shows how much they care about the customer. Will they make it right for me as a customer? I doubt it!

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Brad Blankenship Service Provided:
Garage Door Repair

Service Technicians: Brad Blankenship
Review:

The technicians were on time and diagnosed my remote controller issue. Also they replaced defective door closing sensors. All the parts were available on the truck. Price was fair.. would recommend and use them again when needed in the future.!

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Brad Blankenship Service Provided:
Garage Door Opener Repair

Service Technicians: Brad Blankenship
Review:

We were amazed with how quickly they were able to respond and surprised that they would come on a Saturday. Our Technician, Brian, was great! He called in advance to update us on his arrival, showed up on time, gave us several options for our problem and completed the job in a very reasonable amount of time. He also took the time to explain exactly what he had done to be sure we had no questions. Very personable and knowledgeable technician We HIGHLY recommend Precision Door Service. Roy & Cathy Hilton Head Plantation

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Brian Flowers Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Brian Flowers
Review:

I could not have been more pleased with our sales person, Michael. He delivered what we were looking for. We our doors installed by John who left our garage cleaner than when he had arrived.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision Door Service arrived when they said they would They called ahead 20 minutes before arrival and diagnosed my problem within a few minutes and fixed it on the spot. Additionally they explained what the problem was as well as the fix. They were friendly too. I highly recommend them for anything to do with garage doirs.

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Brad Blankenship Service Provided:
Garage Door Repair

Service Technicians: Brad Blankenship
Review:

The job was done very quickly and efficiently. The men arrived on time and were very kind. I would highly recommend this company.

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Brian Flowers Service Provided:
Garage Door Repair

Service Technicians: Brian Flowers
Review:

Brandon Seligman is an asset to your company He was very polite, explained different options and did a great job Thank you

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

The service rep Greg was excellent. Very attentive to the problems and making sure that they were properly addressed

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Greg Wegmann Service Provided:
Garage Door Repair

Installers: Greg Wegmann
Review:

Brad was very helpful, explained my options, and suggested some things I keep an eye on that may need repair down the road. He arrived on time and called when he was on his way. Very pleased!

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Brad Blankenship Service Provided:
Garage Door Repair

Service Technicians: Brad Blankenship
Review:

Service and expertise exceeded advertisement. The service representative was outstanding!

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Brad Blankenship Service Provided:
Garage Door Opener Install

Service Technicians: Brad Blankenship
Review:

Garage door quit operating on a Saturday, leaving us landlocked. Called Precision around 1 pm. Brad arrived around 3:30. Had us good to go by 5:00 pm. Unbelievably quick response and repairs. Thanks, Brad.

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Brad Blankenship Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Brad Blankenship
Review:

Jesse did a great job servicing our garage door. Timely and efficient.

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A Response from: Shirin Kanji

It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for choosing us!

Service Provided:
Garage Door Opener Repair

Review:

The installer did an excellent job explaining the intricacies of garage door physics. I believe that the work needed to be completed but imagine my surprise when an estimated cost of $300 became nearly $800. When your car is trapped how much choice do you have? I could have said no.

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Brad Blankenship Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Brad Blankenship
Review:

Excellent service! They arrived on time, we’re very informative and fixed our garage door issues. We will definitely use them again!

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Brad Blankenship Service Provided:
Garage Door Repair

Service Technicians: Brad Blankenship
Review:

The guys (Cleveland and don not know the other) were quick and thorough. I appreciate their work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service. Well informed.

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A Response from: Shirin Kanji

Thank you for the 5 star review and for sharing your feedback with us! We appreciate you!

Service Provided:
Garage Door Repair

Review:

Brad did an excellent job explaining what needed to be done and offered different options to resolve the problem. And most importantly I did not feel pressured to make a decision. The installation was done most efficiently and effectively. I would highly recommend Precision for any garage door-related problems.

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Brad Blankenship Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Brad Blankenship
Review:

Excellent!!!! Came the next day. Explained everything in detail that needed to be done. Highly recommended.

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A Response from: Shirin Kanji

Thank you Penny! Brad certainly knows garage doors in and out! Thank you for letting us know how much you enjoyed your appointment. Call us if you need us, we are here for you!

Brad Blankenship Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Brad Blankenship
Review:

Door were delivered and installed on the timeline promised. Installation was excellent, but there was an issue with the caucking not being up to standard. Called Precision and described the issue. They timely sent a tech out to our house and redid not just the small area I had in question, but redid Both doors. Perfect job. The Company and entire staff are very professional and very pleasant to deal with. I highly recommend Precision Door Service for all your garage door problems!

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Greg Wegmann Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Greg Wegmann
Review:

Brain is always personable, thorough in his explanations and helpful in my understanding of the issues.

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Service Provided:
Garage Door Opener Repair

Review:

Brian did a terrific job repairing the broken springs on our garage door. He was prompt and quickly completed the necessary work. Thanks for a job well done!

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A Response from: Shirin Kanji

Thank you for sharing your experience! Our customers come first, your complete satisfaction is always the goal!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very helpful and Knowledgeable. I will call again.

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A Response from: Shirin Kanji

Thank you for your kind words! We are always here when you need us!

Brad Blankenship Service Provided:
Garage Door Repair

Service Technicians: Brad Blankenship
Review:

Due to “emission sticker” issues on the Precision Door vehicle, the technician was delayed in getting into our community, so the panel replacement was not done until late in the afternoon.

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A Response from: Shirin Kanji

We're thankful for your support, thank you for choosing us!

Greg Wegmann Service Provided:
Garage Door Opener Repair

Installers: Greg Wegmann
Review:

The self-threading bracket screws that connect the door lifter arm to our newly-installed garage door pulled out of door structure after a couple of week’s use. Precision Door came out as soon as we called and even arrived earlier than scheduled. Brian responded, knew immediately what had to be done and replaced the weak opener arm connection with a reinforced plate that looks like it is in to stay. Just a little disappointed original installers didn’t recognize bracket connection was too weak to last.

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service each time I called. Service guy did an awesome job installing garage motor.

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A Response from: Shirin Kanji

Thank you for the amazing review! We do our best to keep you and all of our customers happy!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Came on a Sunday!! Fathers Day no less. Did a great job! Thank you!

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A Response from: Shirin Kanji

It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for choosing us!

Jonathan Ferreira Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Jonathan Ferreira
Review:

Excellent service, with a caring and professional employee, and individual.

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A Response from: Shirin Kanji

We’re happy to hear that we fulfilled your expectations! It means so much to us that we were able to take good care of you.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

They were very courteous and professional. In addition, they came out the same day that I called and actually fixed the problem that same day. Very efficient!

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

A friend referred of your service and I always felt you were the ones to choose.

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A Response from: Shirin Kanji

We’re happy to hear that we fulfilled your expectations! It means so much to us that we were able to take good care of you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brian was totally excellent; very knowledgeable in his profession. In the process of selling my home, the inspector noted that the garage door needed a spring adjustment. Brian came out, checked out the concern and made a minor adjustment. Explained and showed me what he did to remedy the situation. Very courteous and professional.

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A Response from: Shirin Kanji

Thank you for the generous review! We are delighted to know that his service was appreciated by you!

Service Provided:
Garage Door Repair

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Greater Savannah Area

(912) 257-4733

(912) 257-4733
Statesboro Area

(912) 623-4319

(912) 623-4319
Golden Isles Area

(912) 342-4388

(912) 342-4388
Kingsland / Waycross Area

(912) 289-0899

(912) 289-0899
Beaufort Area

(843) 489-8811

(843) 489-8811
Hilton Head Area

(843) 940-7088

(843) 940-7088
Precision Garage Door Service
Office: (912) 330-4747
1777 Benton Blvd
Suite 105

Savannah, GA 31407
Precision Garage Door Service
Office: (843) 868-6688
10 Oak Park Dr
Building B3

Hilton Head, SC 29926
Precision Garage Door Service
Office: (912) 324-7474
2929 Scarlett St
Brunswick, GA 31520