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Precision Garage Door of Savannah
about Precision Garage Door
has received 2 reviews, averaging 2.00 Stars:
My initial quote($827.00)was for new springs, cables, and brackets. I felt the price should have been adjusted since my old cables were used and old brackets. Or John should have installed all new parts as he stated he would in the initial quote. I thought the price was extremely high, and I also didn’t get the military discount as promised of 5 percent.
- Clyde Jackson
Thank you for sharing your feedback. We appreciate you for reaching out to us about the situation. The technician went out and aligned the track, tightened all hardware. He oiled and lubed the door, hinges, bearings and springs, and also, aligned and bolted the safety eyes to the track. The management team would be happy to send him back out to you to go over everything and address your concerns. Again thank you for sharing your experience with us.
Port Wentworth, GA
Unreasonable refusal to offer a la carte installation. Warranty cited as reason, but still refused when I offered to waive the warranty. Not going to pay $499 dollars when I can buy an opener from Lowes or Home Depot for less than $200 dollars. I would be a fool to do that. Taking business elsewhere.
- Richard Lincoln
Thank you for considering Precision to service your garage door. We strive for all customers to receive five star service and we are sorry you feel as though you didn't because of pricing. We try to work with everyone's budget to the best of our ability, but we can only do so much. We hope by speaking with our service manager, you now have a better understanding of why we couldn't do the work you wanted for the price you wanted to pay. Our technician will be happy to replace your opener and service your door if you decide to go with the quoted work, so please don't hesitate to call if we can help.