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about Precision Garage Door
Precision Garage Door of Savannahhas received 6 reviews, averaging 2.00 Stars:
Richmond Hill, GA
Bluffton, SC
I think you over charged me for the reprograming my new less than one year old opener, I was charged $179.00 for the tec to push the learn button twice. I did not mind paying the labor charge and the tec was very pleasant but I will not recomend you again based on that charge, if I am in error please respond and explain
- Judy Grady
Savannah, GA
Responded promptly and were very courteous on arrival However, told me that they couldn't fix my garage door spring because it had been discontinued and quoted me $1300 to replace the entire system that raises the door. Turns out that the parts aren't discontinued, they just aren't an authorized dealer and can't purchase the appropriate parts. the actual repair should be $3-500 if you have access to order parts. After i let them know that the parts weren't discontinued he cam back with a price knocking $500 off? Not a completely honest approach. Make sure you confirm that they are able to service and repair your particular brand....still I'm out $29.
- Dallas Lewis
I asked for a garage door quote, you were $2000 higher than Hilton Head garage ......They wanted $2550 for door, and $1350 for hinges and handles, hurricane rating, and glass. So they are $3900 plus tax.....you were at $6200, then found a cheaper door at $4400. I have new springs and motor.
- Patrick McCormick
Product:
Ludowici, GA
My initial quote($827.00)was for new springs, cables, and brackets. I felt the price should have been adjusted since my old cables were used and old brackets. Or John should have installed all new parts as he stated he would in the initial quote. I thought the price was extremely high, and I also didn’t get the military discount as promised of 5 percent.
- Clyde Jackson
Thank you for sharing your feedback. We appreciate you for reaching out to us about the situation. The technician went out and aligned the track, tightened all hardware. He oiled and lubed the door, hinges, bearings and springs, and also, aligned and bolted the safety eyes to the track. The management team would be happy to send him back out to you to go over everything and address your concerns. Again thank you for sharing your experience with us.
Product:
Port Wentworth, GA
Unreasonable refusal to offer a la carte installation. Warranty cited as reason, but still refused when I offered to waive the warranty. Not going to pay $499 dollars when I can buy an opener from Lowes or Home Depot for less than $200 dollars. I would be a fool to do that. Taking business elsewhere.
- Richard Lincoln
Thank you for considering Precision to service your garage door. We strive for all customers to receive five star service and we are sorry you feel as though you didn't because of pricing. We try to work with everyone's budget to the best of our ability, but we can only do so much. We hope by speaking with our service manager, you now have a better understanding of why we couldn't do the work you wanted for the price you wanted to pay. Our technician will be happy to replace your opener and service your door if you decide to go with the quoted work, so please don't hesitate to call if we can help.
(912) 257-4733
(912) 257-4733(912) 623-4319
(912) 623-4319(912) 342-4388
(912) 342-4388(912) 289-0899
(912) 289-0899(843) 489-8811
(843) 489-8811(843) 940-7088
(843) 940-7088Office: (843) 868-6688
10 Oak Park Dr
Building B3
Hilton Head, SC 29926
Technician came out on time as scheduled. Was extremely polite and understanding my issue. When he noticed my overhead motor was blinking red, he said all it needed is to be reset. So within 3 minutes of pressing and holding different buttons it was fixed. I told him it was over 7 years old and asked him if I should just replace the entire unit? He said it wasn’t necessary at this time because the motor appeared to be in good shape. Well, 2 months ago the motor started acting up again, only closing half way. Eventually it started blinking red again. Now I’m going to buy a new motor. Paying for multiple service calls to keep resetting, costs more than just buying a new one. Thank you.
- Ross Philbrick