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Outstanding service.

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Prompt, knowledgeable, courteous service and provided answers on how to use the new garage door opener. Extremely helpful in setting up the cars to use the new garage dorr openers. I would highly recommend Precision overhead garage door service.

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Super job. Showed up on time and cleaned up when complete. Second time I have used Precision Door

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Brad was early, friendly, and most of all very knowledgeable about every aspect of the door and opener. After him helping me figure out what I wanted, he quickly got the job done. Everything works great!

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Right on time, very professional, very knowledgeable, considerate, explained the problems, corrected other problems from installation, very efficient, worked steadily and upon completion the repair made the garage door work better than before!

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Victor was courteous and professional and fixed the problem.

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I called you because I had one of your magnets on my refrigerator. Brad was very helpful and knowledgeable. He explained what needed to be done and how much it would cost. Will recommend your service

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I couldn't ask for better service. Victor kept me informed on when he was coming. He was very professional and very knowledgable. He did a great job and my door has never worked better.

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My appointment was for 4pm and he had an opening at noon and got here on time. In a word I would say outstanding. He was done in about forty five minutes start to finish. For all your garage needs there is only one number you need. Precision!

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Service was great. Appointment was scheduled a day after my call and the technician called the day of the appointment and asked if he could come early. Straight forward, courteous and efficient. He repaired my broken tension springs and was complete within an hour. Having 24/7 service with weekend availability was what caught my eye to make the call in the first place including the fact they are a local contractor for my area.

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In looking for someone to repair my garage door,I looked in the phone book and saw PGD's ad. It looked like a good place to start. A "real person" really did answer the phone, took my information, and surprise, surprise,could come that same day. The knowledgeable technician was on time(a little early) and explained the problem, gave me a price quote, and got to work. The job was finished in a couple of hours, and this was all in ONE day!

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Professional job. Well done

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Tech: Johnny. . . prompt, courteous, efficient. . . diagnosed and resolved problem immediately

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We were thoroughly satisfied with Precision from gathering information on their website to the final installation of our new door and opener. Their office staff, repair/sales rep, and installer were very professional. We will use Precision in the future.

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repairman on time worked well and fast job completed first time

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Very knowledgeable with door operation. Will call for all service related issues

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Courteous and professional technician explained the problems (I had more than one) and repaired them all except for the motor which still has a little life left in it. When it dies, I will be sure to have Precision replace it.

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Service was performed by Brad. He was timely, professional friendly. In addition to the broken spring he noticed several things that needed to be replaced (the door was installed in 1991). He explained each one and showed me the problem. I was very please with the service. The garage door is quieter than ever before.

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The tech was very knowledgeable,friendly and professional. He told me about the options were available to me. We settled on the motor replacement. This is the second time that I have used this company and haven't been disappointed.

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After a morning phone call for service to pair the garage door opener to my new car, John the tech was here that afternoon. He was knowledgeable and thorough with his explanation of what was needed to set the opener plus put my 20-year old garage doors back into good order for a few more years of service. They now work quieter and smoother. Plus open the doors remotely from my car! Thanks for the excellent service.

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Thanks for your quick response to my call for service. The tech's name was Brad Blankenship. He was very thorough in everything told me exactly what he was going to do and how to maintain it afterwards. I give him a 5 star rating!!

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Because I seen an ad on TV which stated that the service call was free once they came and looked at what you had to give you an estimate. We recently bought an older home with an old garage door and it was working fine until we decided to get more controls for the door to open it and that's when it stop working we thought it might be just the motor but your techincan says we need a whole new unit, we are not ready for a whole new unit just now I was hoping that we could get it working without replace the whole door. I was not home so my husband was there with your service man Victor, as for as I know he did a good job. No work was done other than getting a estimate on what we need for a new door. Thanks for your help Mrs. Harris

Review:

The Lift Master opener Precision initially replaced my old one with had none of the "adjustable" features I had expected. Thanks to Guido and the installing tech, Precision promptly changed it to a model that offered the exact adjustment features I wanted.....willingly and at no additional cost. The installation process was extremely professional with all features being fully explained to me. That's a first class business!

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New garage door installed and in a timely manner. Excellent work, great customer service! Would use them again and refer to others.

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I entered my information online after reading reviews on Angie’s List for Precision Doors on a Sunday evening. I was pleasantly surprised to receive a call approximately 30 minutes later to schedule an appointment at my convenience for Monday! Due to unforeseen circumstances at work I missed the scheduled appointment Monday but found voicemail from Brad and a note on my front door to reschedule. The rescheduled appointment was easy to make and I received a courtesy call from Brad to inform me of his ETA. He was punctual, very polite, knowledgeable and efficient. He explained all my repair options without pressure. Brad explained and helped set up my remote openers before leaving. I’m very pleased with his work and professionalism. There was no mess for me to clean up and work was done in a timely manner. I’m pleased to be able to recommend Brad and Precision without reservation to my friends!

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Precision responded very promptly. Jonathan was very thorough, efficient & friendly. He explained the various parts of the door, why they were wearing out, how to provide basic maintenance, and the options for me. I highly recommend Precision Door Service.

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Very timely and expert service. The fact that you send a picture of the service person beforehand is a very professional aspect of your service.

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I made a telephone appointment last night, hoping to get one for today or no later than Wednesday. I was relieved to get one for today between 8 &12 noon. At 8:10 your mechanic Brad called telling me that he would be at my garage in 10 minutes...what a pleasant relief!! My door was checked & as per company, gave me options BEFORE starting my agreed repair. The work was completed to my total satisfaction & at the agreed cost!! I recommend your company for having a telephone operator available 24-7 daily & for the EXCELLENT REPAIR!!

Review:

I contacted the office late Monday to schedule a service call. Though I was expecting Guido, I got Brad on the following Wednesday morning. He presented a professional image for his company - clean truck and the right tools to do the job when he arrived from Savannah. I had a self sourced and installed golf cart door that was nicely framed and hung for an amateur. Finally adjusting and energizing the torsion spring was beyond my comfort level. Brad quickly assessed the situation and gave me a labor only quote that I deeded reasonable - before considering that he had come from Savannah with no guarantees or a hint at what he might find once here. He made sure that everything was square and wound the spring perfectly balancing the door. It can now be raised and lowered with one finger. The entire process start to finish was seamless without drama. Brad was confident, familiar with Fripp and had a real personality. Refreshing. I offered him a Chamberlain opener install while there but he told me that it was policy to only install openers that they sell. Made sense to me - even though I already had the opener assembled and ready to attach. I would simply suggest that in light of online purchasing only advancing in the future - they adopt a policy to deal with people like me. I would be satisfied with a warranty simply stating that it operated satisfactorily "when they left." I'm thoroughly pleased with Precision Garage Door of Savannah and would highly recommend them and Brad to friends and neighbors in their service area. In a era of Walmart mentality - it's nice to get what you pay for.

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Brad was extremely helpful and explained everything to me. He was very friendly and answered all of my questions and took time to show me how to take care of the garage doors so they would operate more smoothly.