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about Precision Garage Door in:
Hilton Head Area, SC
Precision Garage Door of Savannahhas received 462 reviews, averaging 4.95 Stars:
Hilton Head, SC
Hilton Head, SC
The technicians were on time and diagnosed my remote controller issue. Also they replaced defective door closing sensors. All the parts were available on the truck. Price was fair.. would recommend and use them again when needed in the future.!
- Jay Lucas
Bluffton, SC
The cable on one of our garage doors broke yesterday and Precision came on time for the repair today. After looking at all 3 of our garage doors, Brad provided multiple options for repair. The options were very fair and reasonably priced. We opted for the replacement of cables, hinges and springs on 2 doors. The doors now function as they did when new 5 years ago. It was a pleasure dealing with the Precision team.
- Dr Walker
Bluffton, SC
Outstanding service, willing to help temporarily until the proper ordered steel rod arrives. Very professional and courteous Same day service that I called. Glad to be a positive customer
- Robert Kefgen
Bluffton, SC
Precision was able to respond out the same day after I called and replaced the broken door springs with a quality replacement. The technician 'Cleveland ' was prompt, professional and personable. Nothing but positive compliments about this company and it's technicians.
- Stuart Harrison
Service Provided:
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Service Technicians: Cleveland Daves
Hilton Head, SC
We were amazed with how quickly they were able to respond and surprised that they would come on a Saturday. Our Technician, Brian, was great! He called in advance to update us on his arrival, showed up on time, gave us several options for our problem and completed the job in a very reasonable amount of time. He also took the time to explain exactly what he had done to be sure we had no questions. Very personable and knowledgeable technician We HIGHLY recommend Precision Door Service. Roy & Cathy Hilton Head Plantation
- Roy Havens
Hardeeville, SC
Excellent work and Brian explained what the overhead door needed to operate smoothly. Got a new springs and rollers and made the correct adjustments. All work completed.
- The Latitudes
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Service Technicians: Brian Flowers
Hilton Head, SC
I could not have been more pleased with our sales person, Michael. He delivered what we were looking for. We our doors installed by John who left our garage cleaner than when he had arrived.
- Mike Martinez
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Hilton Head, SC
Precision Door Service arrived when they said they would They called ahead 20 minutes before arrival and diagnosed my problem within a few minutes and fixed it on the spot. Additionally they explained what the problem was as well as the fix. They were friendly too. I highly recommend them for anything to do with garage doirs.
- Robert Fortier
Bluffton, SC
The tech was polite personable and competent. When complete it was like a new door. exceded my expectations. Ron Stovall
- Ron Stovall
Bluffton, SC
Brian was knowledgeable and courteous. He diagnosed the problem and gave a range of solutions. I am confident in my choice.
- Bob Reilly
Bluffton, SC
So it’s 2:30pn on a Saturday and the garage door decides to pop its springs. Faced with having to wait until Monday to get the door repaired we called Precision Door. Brandon arrived within the hour and after thoroughly taking us thru our doors problems he fixed it. We couldn’t be more pleased. If you have a garage door issue, don’t hesitate call Precision Door.
- Pat Fratoddi
Bluffton, SC
Needed service for my garage doors and was able to get an appointment that worked for me, the next day, on Easter weekend. The mechanics were super friendly, knowledgeable and efficient.
- Barry Busch
Bluffton, SC
Service was timely and accurate
- June Hightower
Okatie, SC
Advertised same day service which was spot on. I called about 10:30am and they came at 1:00pm. Did a fairly significant repair on my door and it was finished by 2:00pm. Brian my technician was friendly, knowledgeable about the work needed. All in all Brian made it a great experience. He deserves a raise!
- Ken Muhrenberg
Bluffton, SC
Perfect, awesome, I'm so pleased! The service tech came the same day I called and fixed my door. He inspected the whole door plus the cables and fixed the bent track. The tech was so personable and provided explanations about everything Fantastic Thanks P. A. Croley 2 Fairway Dr. Bluffton, SC 29910
- Patricia Croley
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Hilton Head, SC
The job was done very quickly and efficiently. The men arrived on time and were very kind. I would highly recommend this company.
- Marie Lanzi
Bluffton, SC
Great service
- Gloria Beauchamp
Hilton Head, SC
Brandon Seligman is an asset to your company He was very polite, explained different options and did a great job Thank you
- Pamela Dwyer
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Bluffton, SC
Our three garage doors were 16+ years old, bottom rubber seals were worn out and we wanted a through safety check. The Precision crew was prompt, very knowledgeable and clearly explained what could be done to fully renew our doors. Work done completely on the first visit.
- Charles Rawson
Hilton Head, SC
The service rep Greg was excellent. Very attentive to the problems and making sure that they were properly addressed
- Joe Neumann
Bluffton, SC
Precision Door installed our doors and they are beautiful. We damaged a door backing a vehicle out if the garage. The technicians were fabulous They checked to see how the door retracted, checked the tracks, and wheels. They were extremely thorough.
- Elisabeth Epply
Bluffton, SC
Cory was very professional and did a good job. We would recommend him to others.
- Nancy Kramer
Bluffton, SC
So easy to schedule online. Technician (Brian) arrived on time and explained what was needed and did the job right then. Highly recommend
- Kathleen Carey
Hilton Head, SC
Brad was very helpful, explained my options, and suggested some things I keep an eye on that may need repair down the road. He arrived on time and called when he was on his way. Very pleased!
- Elaine Biller
Bluffton, SC
Brad was amazing! He was at our home within a short time after calling and fixed our door quickly and expertly! I can’t recommend them highly enough! Great job!
- Michele Lancos
Bluffton, SC
Your employee, Brad was very professional, personable, and honest. He did not oversell, but rather helped me understand what needed to be fixed immediately and what may need to be addressed in the future...a pleasure to work with! I highly recommend your company for any garage door issues requiring repair or installation!
- Frank Millar
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Service Technicians: Brad Blankenship
Bluffton, SC
We had a great experience today with Precision Garage Door and our Service Rep, Brad. The day after Christmas I didn't expect anyone to respond to my email inquiry but within a few minutes I had an appointment scheduled for later in the day. Brad called to say he was on his way and then explained in detail what he could do and how much it would cost. One hour later our garage door was opening and closing without any issues and we feel very confident and comfortable knowing it has been fixed.
- Mary Falwell
Hilton Head, SC
Service and expertise exceeded advertisement. The service representative was outstanding!
- Charles Matthews
Hilton Head, SC
Garage door quit operating on a Saturday, leaving us landlocked. Called Precision around 1 pm. Brad arrived around 3:30. Had us good to go by 5:00 pm. Unbelievably quick response and repairs. Thanks, Brad.
- Bill Nicol
(912) 257-4733
(912) 257-4733(912) 623-4319
(912) 623-4319(912) 342-4388
(912) 342-4388(912) 289-0899
(912) 289-0899(843) 489-8811
(843) 489-8811(843) 940-7088
(843) 940-7088Office: (843) 868-6688
10 Oak Park Dr
Building B3
Hilton Head, SC 29926
I chose Precision for my garage repair because they originally installed the brand new doors just 4 years ago. My service was on Friday, 5/17/24 and I waited to write this review until I was able to get feedback on my pending billing questions. I still have not received all the feedback after multiple calls, so I am just going to reply to survey as a disappointed customer. Precision installed my garage doors new in Oct 2020 on my new home. My large two car door recently failed and came off tracks, thus my service need on 5/17. The tech that came to repair indicated the door failed because of a broken drum that allowed cable to come loose and door to jump off track. He also commented that the door tracks were not originally aligned properly, and he made additional adjustments to track. He was courteous and replaced 2 drums, 2 cables, a new hinge and made track adjustments. He was not aware that his team installed the doors just 4years ago until after I paid my bill on his tablet and we were wrapping up. The hung door service and replacement parts were quite expensive. He apologized as he did not know his team had installed the original door and was going to check with his supervisor after the weekend to see if I would be eligible for some discounts based on them installing the doors originally. Nobody ever called me back and I was never emailed a copy of receipt as promised. I called to follow up and someone else said he would pass along my feedback and have someone contact me, again nobody called me back. I called back again and talked with another new person who finally told me that sorry it is just out of warranty period, even though failed drum could have been as result of poor original alignment. This same person did finally send me a copy of my bill. I reviewed my bill later after it was sent and noticed a line-item charge that I did not recognize and came with some cryptic coded description. I called back, talked to yet someone else, asked for clarity of the line-item charge, he claimed he had never seen that before but would pass along to billing dept and they would follow up and call me back. Guess what, still no call back and I am waiting for feedback. While on hold for several of my calls they describe how their service teams are fully vetted and as a customer you would get sent a photo of your service tech before the appointment to make sure it was the right person that shows up. I never got any pre visit notice or photo sent to me, another broken promise. I can tell you, I never felt any consideration for the customer by this company and their lack of follow up is unprofessional and shows how much they care about the customer. Will they make it right for me as a customer? I doubt it!
- Ken Inda